1. Managing and Leading Today: The New Rules. 2. The Leadership Imperative: It's Up to You. 3. Motivation and Meaning: What Makes People Want to Work? 4. Communication: The Key to Resonant Relationships. 5. Planning and Strategy: Bringing the Vision to Life. 6. The Human Side of Planning: Decision Making and Critical Thinking. 7. Change: A Focus on Adaptability and Resiliency. 8. Workplace Essentials: Creativity, Innovation, and a Spirit of Entrepreneurship. 9. Organizing for a Complex World: Forces Affecting Organizational Structure and Design. 10. Teams and Team Building: How to Work Effectively with Others. 11. Working in a Virtual World: Technology as a Way of Life. 12. Organizational Controls: People, Processes, Quality, and Results. 13. Culture: It's Powerful. 14. Globalization: Managing Effectively in a Global Economic Environment.